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io8
io8

Support

How can we help?

Start with the installation guide included with your purchase. If you still need help, contact the io8 support team with your licence key, WordPress version and a description of the issue.

Before contacting support

  1. Update WordPress and WooCommerce.
  2. Confirm your io8 licence is active.
  3. Test for a theme or plugin conflict on staging.
  4. Collect any relevant WooCommerce logs.